90jli Privacy Policy — Your Data, Protected
At 90jli, protecting the personal information of our Bangladesh players is a foundational commitment — not an afterthought. This Privacy Policy explains precisely what data we collect when you use our casino and betting platform, how that data is used, who it may be shared with, and what rights you hold over your own information.
1. Information We Collect
90jli collects personal data in two broad categories: information you provide to us directly, and information collected automatically as you use the platform. We limit our collection to data that serves a clear, identified purpose and we do not collect categories of information that are not necessary for those purposes.
1.1 Information You Provide Directly
When you register an account, complete identity verification, contact support, or interact with promotional features on 90jli, you may provide the following categories of personal data:
| Data Category | Specific Items | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, national ID or passport number | Registration & KYC verification |
| Contact Data | Email address, mobile phone number | Registration |
| Residential Data | Country, city (e.g., Dhaka, Chittagong, Sylhet) | Registration |
| Financial Data | bKash / Nagad / Rocket account reference, bank account details (for withdrawals) | First deposit / withdrawal request |
| Verification Documents | Photo ID scan, proof of address, payment method screenshot | KYC verification |
| Support Communications | Email content, live-chat transcripts, attached files | Customer support interactions |
1.2 Information Collected Automatically
When you visit or use the 90jli platform, certain technical and behavioural data is collected automatically by our systems and third-party service providers. This includes:
- Device & Technical Data: IP address, browser type and version, operating system, device type (mobile or desktop), screen resolution, and device identifiers;
- Usage Data: Pages visited, game sessions initiated, bet placement timestamps, session duration, navigation paths, and feature interactions;
- Transaction Data: Deposit and withdrawal amounts, transaction timestamps, payment method references, and bonus claim history;
- Geolocation Data: Approximate location derived from your IP address, used for fraud detection and eligibility verification. We do not collect precise GPS-level location data;
- Cookie and Tracking Data: See Section 4 for full details on how we use cookies and similar tracking technologies.
2. How We Use Your Data
90jli uses personal data collected from Bangladesh players strictly for the purposes described below. We do not use your data for purposes that are incompatible with those for which it was originally collected, and we do not engage in automated decision-making that produces significant legal effects without human oversight.
2.1 Core Platform Operations
- Account Management: Creating, maintaining, and securing your 90jli player account; authenticating your login; and processing account-related requests such as password resets and username changes;
- Payment Processing: Processing deposits via bKash, Nagad, Rocket, Upay, and partner banks; verifying payment method ownership; and processing withdrawal requests to your nominated account;
- KYC & Age Verification: Verifying that you are at least 18 years of age and that the identity details on your account match your submitted documents, in compliance with responsible gaming obligations;
- Game Delivery: Providing access to casino games, live dealer tables, sports betting markets, crash games, and slot titles from our partner studios including Pragmatic Play, Evolution Gaming, Spribe, and others.
2.2 Legal and Compliance Obligations
- Anti-Money Laundering (AML): Monitoring transaction patterns to detect and prevent financial crime, including structuring, layering, and other money-laundering typologies;
- Fraud Prevention: Identifying and investigating suspicious account activity, multiple-account abuse, bonus fraud, and unauthorised access attempts;
- Regulatory Compliance: Retaining records as required by applicable laws governing online gaming, financial services, and data protection;
- Responsible Gaming: Monitoring gameplay patterns that may indicate problem gambling behaviour, enforcing self-exclusion requests, and applying account restrictions where warranted.
2.3 Service Improvement and Communications
- Platform Analytics: Analysing aggregated usage data to understand how players navigate the platform, which games are most popular, and where technical improvements are needed;
- Customer Support: Using your account data and support communication history to resolve queries efficiently and accurately;
- Promotional Communications: Sending you information about bonuses, promotions, and platform updates via your registered email address or mobile number, subject to your communication preferences. You may opt out of marketing communications at any time by contacting [email protected].
3. Data Sharing & Disclosure
90jli does not sell, rent, or trade your personal data to any third party for their own independent commercial purposes. Data sharing occurs only in the limited circumstances described in this section, and only to the minimum extent necessary to fulfil the stated purpose.
3.1 Trusted Service Providers
We work with a carefully selected group of third-party service providers who process personal data on our behalf under contractual data processing agreements. These providers are permitted to use your data only for the specific services they deliver to 90jli and are prohibited from using it for any other purpose. Categories of service providers include:
- Payment Processors: bKash, Nagad, Rocket, Upay, and partner banking institutions, for the purpose of executing your deposit and withdrawal transactions;
- Identity Verification Services: Third-party KYC and document verification providers used to authenticate identity documents and confirm age eligibility;
- Game Software Studios: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other studios whose games are hosted on or linked from the 90jli platform. These studios may collect certain gameplay session data directly through their software in accordance with their own privacy policies;
- IT Infrastructure and Hosting: Cloud hosting and server infrastructure providers who store platform data in secure, access-controlled environments;
- Fraud and AML Screening: Third-party risk intelligence and transaction monitoring services used to detect financial crime and suspicious behaviour.
3.2 Legal Disclosures
90jli may disclose personal data to governmental authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law, court order, or regulatory direction. In such cases, 90jli will disclose only the minimum data required to comply with the legal obligation and will, where legally permissible, notify the affected player of the disclosure.
3.3 Business Transfers
In the event that 90jli undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, personal data held by 90jli may be transferred to the acquiring entity as part of that transaction. Any such transfer would be subject to the acquirer maintaining equivalent data protection standards. Affected players would be notified via the email address on their account in advance of any such transfer taking effect.
4. Cookies & Tracking
The 90jli platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how the platform is used. This section explains what cookies we use, why, and how you can manage them.
4.1 What Are Cookies?
Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember information about your visit — such as your login session, language preferences, or items in a cart — so that the next interaction is smoother and more relevant. Cookies cannot execute code or deliver viruses to your device.
4.2 Types of Cookies Used by 90jli
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintain your login session, process transactions, enforce security controls. Cannot be disabled without breaking core platform functionality. | Session / up to 24 hrs |
| Functional | Remember your display preferences, odds format, and game lobby filters between sessions. | Up to 12 months |
| Analytics | Aggregate, anonymised data on page visits, session lengths, and navigation paths, used to improve platform design and performance. | Up to 24 months |
| Fraud Detection | Fingerprinting and risk-scoring tokens used to detect bot activity, multiple-account abuse, and suspicious login patterns. | Up to 6 months |
4.3 Managing Your Cookie Preferences
You may manage cookie preferences through your browser settings at any time. Most modern browsers allow you to block all cookies, accept only first-party cookies, or delete cookies after each session. Note that disabling strictly necessary cookies will prevent you from logging into your 90jli account or using core platform features. Instructions for managing cookies are available in the help documentation of your specific browser.
5. Data Retention
90jli retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following retention periods apply as general guidelines:
- Active Account Data: Retained for the full duration of your player account and for a minimum of five (5) years following account closure, to support compliance with AML record-keeping obligations and potential legal proceedings;
- KYC Verification Documents: Retained for a minimum of five (5) years from the date of submission, consistent with standard financial services record-keeping requirements;
- Transaction Records: Retained for a minimum of five (5) years from the date of each transaction;
- Customer Support Communications: Retained for up to three (3) years from the date of the most recent communication in a given support thread, unless the subject matter requires longer retention;
- Marketing Communication Records: Consent records and opt-out requests are retained for a minimum of three (3) years to demonstrate compliance with marketing regulations;
- Anonymised Analytics Data: May be retained indefinitely in aggregated, anonymised form that cannot be linked back to any individual player.
Where personal data is no longer required for any legitimate purpose, 90jli will either securely delete it or anonymise it so that it can no longer be associated with any identifiable individual.
6. Your Privacy Rights
As a player on the 90jli platform, you have a number of rights in relation to your personal data. 90jli is committed to honouring these rights promptly and transparently. To exercise any of the rights described in this section, please contact us at [email protected] with a clear description of your request and sufficient information to verify your identity.
6.1 Right of Access
You have the right to request a copy of the personal data that 90jli holds about you, together with information about how it is used and with whom it has been shared. We will respond to access requests within 30 days of receipt, subject to identity verification.
6.2 Right to Rectification
If any personal data held by 90jli about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You can update basic account information such as your email address and phone number directly within your account settings. For corrections to identity or KYC data, please contact our support team.
6.3 Right to Erasure
In certain circumstances, you may request that 90jli delete personal data it holds about you. This right is not absolute — it does not apply where retention is required for legal compliance (such as AML record-keeping), the establishment or defence of legal claims, or the prevention of fraud. Where erasure is not possible for all data categories, 90jli will erase those categories for which no legal basis for continued retention exists and will explain clearly why other categories cannot yet be deleted.
6.4 Right to Restriction of Processing
You may request that 90jli restrict the processing of your personal data in specific circumstances — for example, while you contest the accuracy of data held about you, or while an objection to processing is being considered.
6.5 Right to Object to Marketing
You have an unconditional right to object to the use of your personal data for direct marketing purposes at any time. Upon receipt of a valid opt-out request, 90jli will cease all marketing communications directed to you within a reasonable timeframe, and no later than 10 business days from the date the request is confirmed.
7. Data Security
90jli implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. While no online platform can guarantee absolute security, the following controls are in place across the 90jli infrastructure:
- SSL/TLS Encryption: All data transmitted between your device and the 90jli platform is encrypted using industry-standard SSL/TLS protocols. This applies to account login, payment processing, and all other data transmissions;
- Data Encryption at Rest: Sensitive data stored on our servers — including identity documents and financial records — is encrypted at rest using AES-256 or equivalent encryption standards;
- Access Controls: Access to systems containing personal player data is restricted to authorised personnel on a strict need-to-know basis. All internal access is logged and subject to periodic audit;
- Password Security: Player passwords are stored using one-way cryptographic hashing and are never stored in plaintext. 90jli staff cannot retrieve your password — only a reset can be performed;
- Fraud and Intrusion Monitoring: Automated systems monitor for unusual login patterns, brute-force attempts, and other indicators of account compromise on a continuous basis;
- Secure Payment Handling: All payment transactions are routed through encrypted channels. 90jli does not store full bKash, Nagad, or bank account credentials on its own servers — only the minimum reference data needed to process transactions.
7.1 Your Role in Data Security
You also play an important part in keeping your account secure. 90jli strongly recommends the following practices:
- Use a unique, strong password for your 90jli account that is not reused across other websites or apps;
- Do not share your account credentials with any other person, including family members;
- Log out of your account when using a shared or public device;
- Be alert to phishing attempts — 90jli will never ask for your password via email, SMS, or live chat;
- Contact support immediately at [email protected] if you suspect your account has been accessed without your authorisation.
7.2 Data Breach Response
In the unlikely event of a personal data breach that poses a risk to your rights and interests, 90jli will notify affected players via the email address registered to their account as soon as reasonably practicable, and no later than 72 hours after the breach is identified. The notification will describe the nature of the breach, the categories of data affected, and the steps being taken to contain and remediate it.
8. Policy Updates & Contact
8.1 Changes to This Policy
90jli may update this Privacy Policy from time to time to reflect changes in our data practices, applicable legal requirements, or the addition of new platform features. When a material change is made, we will update the "Last Updated" date at the top of this page and, where the change is significant, notify registered players via their email address or a prominent in-platform notice.
Continued use of the 90jli platform following publication of a revised Privacy Policy constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to remain informed about how your data is handled.
8.2 How to Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or to the handling of your personal data by 90jli, please contact our support team using the details below. All privacy-related queries are handled by a dedicated member of the 90jli team and will be acknowledged within 5 business days.
- Email: [email protected]
- Support Hours: 24/7 — Bangladesh Standard Time (UTC+6)
- Language: English
How 90jli Protects Your Data
Six core principles that define our approach to data privacy for every Bangladesh player on the 90jli platform.
SSL Encryption on Every Connection
Every data transfer between your device and 90jli — login, deposit, withdrawal, or game session — is encrypted with SSL/TLS. Your credentials and payment details are never sent in plaintext.
We Never Sell Your Data
90jli does not sell, rent, or trade your personal information to advertisers, data brokers, or any other third party for commercial gain. Your data is used only to operate and improve your 90jli experience.
You Control Your Data
Request access, correction, restriction, or erasure of your personal data at any time by contacting our support team. We respond to all privacy requests within 30 days.
Secure Local Payment Handling
Deposits and withdrawals via bKash, Nagad, Rocket, and Upay are processed through encrypted payment channels. Full account credentials are never stored on 90jli's own servers.
Minimal Data Collection
We collect only the data that is genuinely necessary to run your account, process your payments, and verify your identity. We do not collect sensitive categories of data such as health information or political opinions.
Easy Marketing Opt-Out
You can withdraw consent for promotional emails and SMS messages at any time without affecting your account access, game play, or withdrawals. One message to support is all it takes.
Questions About Your Privacy?
Our support team is available around the clock in English to assist Bangladesh players with data requests, account queries, and any concerns about how your information is handled on 90jli.
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