Responsible Gaming at 90jli — Play Smart, Stay Safe

1. Our Commitment to Responsible Gaming

At 90jli, gambling is meant to be an enjoyable form of entertainment — not a source of financial stress, anxiety, or personal harm. We believe that responsible gaming is not simply a legal obligation but a fundamental part of how a trustworthy online casino should operate. Every feature we build, every policy we enforce, and every support resource we provide is shaped by that belief.

We take our responsibility to Bangladesh players seriously. Whether you play casino games, bet on cricket via the BPL or T20 World Cup, spin the slots, or try crash games, 90jli provides a consistent set of player protection tools that allow you to set boundaries around your gambling activity at any time — and without having to justify yourself to anyone.

Our platform is designed so that setting a deposit limit, requesting a time-out, or initiating self-exclusion is always straightforward. These tools are available directly within your account settings, and our 24/7 support team in English is always available to assist you in activating them if needed. There is no bureaucratic process, no waiting period, and no pressure to change your mind.

2. 18+ Age Restriction

90jli operates strictly as an 18+ platform. No person under the age of 18 years is permitted to register an account, make a deposit, or engage in any form of real-money gambling on the 90jli platform. This is a non-negotiable policy and is enforced through a combination of registration checks, document-based identity verification (KYC), and ongoing account monitoring.

Age Verification Process

Every new 90jli account must pass age and identity verification before withdrawal privileges are granted and, in certain cases, before deposit privileges are extended. The verification process requires:

• Submission of a valid government-issued photo ID (National ID card, passport, or driving licence) showing your full legal name and date of birth;
• Confirmation that the name and date of birth on the ID match the details provided during registration;
• In some cases, submission of a secondary document such as a utility bill or bank statement as proof of address.

Any account found to belong to a person under 18 years of age will be immediately suspended, all funds will be returned to the payment method used for deposit (net of any bonuses claimed), and the account will be permanently closed. 90jli reserves the right to request re-verification at any point in the account's lifetime if there is reason to doubt the player's age.

Protecting Minors in Your Household

If you share a device with younger family members or children in your home in Dhaka, Chittagong, Sylhet, or elsewhere in Bangladesh, we strongly recommend taking the following precautions:

• Never save your 90jli login credentials in your browser's autofill or password manager on a shared device;
• Always log out of your 90jli account after each session on a shared device;
• Consider using parental control software on shared devices to restrict access to gambling websites;
• Keep your account username and password strictly private and do not share them with any other person.

3. Recognising Signs of Problem Gambling

Problem gambling can affect anyone, regardless of how long they have been playing, how much they earn, or how disciplined they consider themselves to be. Recognising the early warning signs is the single most important step toward getting back in control before gambling causes serious harm to your finances, relationships, or mental wellbeing.

The following checklist identifies common indicators that gambling may be becoming a problem. If you recognise three or more of these patterns in your own behaviour, we strongly encourage you to use 90jli's player protection tools or to contact our support team immediately.

4. Player Protection Tools Overview

90jli provides a comprehensive set of account-level tools specifically designed to help players manage their gambling activity in a structured, proactive way. These tools are available at no cost to all registered players and can be activated at any time — either through your account settings or by contacting our support team directly.

The tools fall into three broad categories: financial controls (deposit limits and spending caps), time-based controls (session reminders, time-outs, and cool-off periods), and exclusion controls (temporary suspension and full self-exclusion). Each is described in detail in the sections that follow. Below is a quick reference summary:

5. Self-Exclusion

Self-exclusion is the most comprehensive player protection tool available on 90jli. When you activate self-exclusion, your account is immediately blocked — you will be unable to log in, deposit, place bets, or access any real-money games for the duration of the exclusion period you select. Promotional emails and SMS messages will also stop immediately upon activation.

Available Self-Exclusion Periods

90jli offers the following self-exclusion durations to suit different situations:

• 3 Months: A short-term exclusion suitable for players who want a meaningful break to reassess their gambling habits;
• 6 Months: A medium-term exclusion for players who recognise a more persistent pattern that requires a longer recovery period;
• 12 Months: A full-year exclusion for players who need extended time away from online gambling;
• Permanent / Indefinite: A permanent exclusion with no scheduled end date. A permanent exclusion can only be lifted after a minimum of five years have elapsed, and requires a formal request reviewed by our responsible gaming team.

How to Request Self-Exclusion

1. 1
   Log in to your 90jli account and navigate to the Responsible Gaming section of your account settings.
2. 2
   Select "Self-Exclusion" and choose your preferred exclusion duration from the available options.
3. 3
   Confirm your selection. Your account will be blocked immediately — there is no cooling-off window after confirmation.
4. 4
   Alternatively, email [email protected] with the subject line "Self-Exclusion Request" and your registered email address. Our team will action the request within one hour, 24/7.
5. 5
   You will receive a confirmation email once exclusion is active. If you do not receive confirmation within two hours, contact support immediately to verify the status.

6. Deposit & Spending Limits

Financial controls are among the most practical and effective responsible gaming tools available. By setting a hard cap on how much you can deposit over a given time period, you remove the possibility of impulsive over-spending during a losing streak or an extended session.

How Deposit Limits Work on 90jli

You can set deposit limits on a daily, weekly, or monthly basis. Once your chosen limit is reached, the payment system will decline any further deposit attempts until the limit period resets. Limits are measured in Bangladeshi Taka (BDT) and you can set any value from ৳500 up to your account's standard maximum deposit threshold.

• Daily Deposit Limit: Resets at midnight Bangladesh Standard Time (UTC+6) each day;
• Weekly Deposit Limit: Resets at midnight BST on Monday of each week;
• Monthly Deposit Limit: Resets at midnight BST on the first day of each calendar month.

Increasing vs. Decreasing Limits

90jli applies an asymmetric delay policy to limit changes to ensure they genuinely protect players rather than being easily bypassed in a moment of impulse:

• Decreasing a limit (making it more restrictive) takes effect immediately;
• Increasing a limit (making it less restrictive) is subject to a minimum 7-day cooling-off period before the change takes effect. You will be asked to confirm the increase request after 7 days before it is applied.

Loss Limits and Wagering Limits

In addition to deposit limits, 90jli also supports optional loss limits (capping how much you can lose in a given period) and wagering limits (capping the total amount staked per day, week, or month regardless of wins and losses). These can be configured through your account settings or by contacting our support team. All three limit types — deposit, loss, and wager — can be active simultaneously and each operates independently.

7. Time-Out & Cool-Off Features

Sometimes you need a short break — not a full self-exclusion, but a defined pause to step back, clear your head, and return to gambling with a fresh perspective and renewed discipline. 90jli's time-out feature is designed precisely for this situation.

Time-Out Durations

The following time-out periods are available and can be activated immediately from your account settings:

• 24 Hours: A one-day pause. Your account will reopen automatically after 24 hours unless you choose to extend;
• 48 Hours: A two-day pause — useful for a weekend break or after a significant loss session;
• 7 Days: A full week away from the platform. Suitable for players who notice they are playing more frequently than usual;
• 30 Days: A one-month cooling-off period. Sits between a short time-out and a formal self-exclusion in terms of duration and commitment.

What Happens During a Time-Out

During an active time-out on 90jli, the following restrictions apply to your account:

• You cannot log in to your account or access the game lobby;
• Deposits via bKash, Nagad, Rocket, Upay, or any other payment method are blocked;
• All promotional and marketing communications are paused for the duration of the time-out;
• Any pending bets placed before the time-out was activated will be settled normally according to their scheduled outcomes;
• Your account balance is preserved and will be available upon the time-out expiring.

Reality Check Session Reminders

Separate from time-out, 90jli also offers in-session reality check notifications. You can configure a reminder interval — for example, every 30 minutes or every 60 minutes — after which a notification will appear on-screen displaying:

• How long you have been playing in the current session;
• Your net result for the session (total wagered minus total won);
• An option to end the session immediately or continue.

Reality check reminders are particularly useful for players who tend to lose track of time during extended slots or live dealer sessions. They are fully configurable and can be disabled only by revisiting your responsible gaming settings — not dismissed mid-session without acknowledgement.

8. Getting Help & Support

If gambling has stopped being fun and is starting to feel like a compulsion, an escape, or a financial necessity, it is important to reach out for help as early as possible. Problem gambling responds well to early intervention, and there is absolutely no shame in asking for support. At 90jli, we would far rather lose a customer than see a player suffer harm in silence.

Contact 90jli Support

Our responsible gaming-trained support team is available 24 hours a day, seven days a week, in English. You can reach us by email at [email protected]. When contacting us about a responsible gaming matter, you do not need to provide a detailed explanation if you are not comfortable doing so — simply stating that you need to restrict or close your account is sufficient for us to act immediately.

Our support team can help you with:

• Activating deposit limits, loss limits, or wagering caps on your account;
• Setting up a time-out or cool-off period;
• Initiating a self-exclusion of any duration, including permanent exclusion;
• Answering questions about how responsible gaming tools work;
• Providing general guidance and directing you to additional help resources.

Talking to Someone Outside 90jli

While 90jli's support team is always available, we strongly encourage players who are experiencing significant distress related to gambling to also seek independent support. Speaking with a counsellor, trusted family member, or community leader can be an important step. Remember: gambling problems affect not just the individual player but their entire family and household. Seeking help is a sign of strength, not weakness.

You may also benefit from discussing your situation with a medical professional if you are experiencing anxiety, depression, or sleep problems connected to your gambling activity. Your general health and wellbeing take priority over any amount of money or any game result.

Support Hours & Contact Details

• Email: [email protected]
• Response Time: Within 1 hour for urgent responsible gaming requests (account suspension, self-exclusion)
• Support Language: English
• Operating Hours: 24/7 — Bangladesh Standard Time (UTC+6)